GMC Certified Pre-Owned Program

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Program Overview

General Motors’ pre-owned program, Chevrolet/Buick/GMC—Certified Pre-Owned Vehicles sees 3,200 dealerships participating nationwide. Collectively, the brands have sold over 258,000 certified pre-owned vehicles in the first three quarters of 2013, which represents an increase of about 23% over the same time period in 2012. IntelliChoice has been analyzing manufacturer CPO programs since 1999. Based on the results of our annual study, GM was the top Popular Brand in Used Car Ownership Costs for 2009 and 2010. Added benefits include a five-year/100,000-mile roadside assistance program for the duration of the certified warranty, and a 30,000-mile CPO Maintenance Plan that includes oil changes, tire rotations and a multi-point inspection. Three months of SiriusXM satellite radio is offered on properly equipped vehicles.

Manufacturer Website

http://www.gmcertified.com

Certified Pre-Owned Warranty

5-Year/100,000-Mile Powertrain Limited warranty (from the original in-service date) and a 12-Month/12,000-Mile Comprehensive Bumper-to-Bumper for all GM Certified Vehicles. The 12-Month Comprehensive Bumper-to-Bumper warranty starts at the end of the new car warranty, or from the date of purchase if the vehicle is outside of the new car warranty period.

Certified Pre-Owned Warranty Deductible

No

Warranty Transferable

Yes

Benefits Beyond New Car Warranty

12-month/12,000-mile comprehensive Mechanical Coverage and 24-months/64,000-miles powertrain on 2006 models.

Extended Warranty

Yes - GM Protection Plan Mechanical and Maintenance Coverage; multiple levels of mechanical coverage; time/mileage options ranging from 6-month/6,000-mile to 84-month/84,000-mile.

Manufacturer Inspection Points

172

Inspection Score

99

Vehicle History Report

1

Roadside Assistance

5-year/100,000-mile (Full term of Certified Warranty)

Return/Exchange Program

Customer Satisfaction Guarantee (3 day/150 mile exchange)

Dealer Participation

3,200 participating GM Dealers Nationwide

Age and Mileage Requirements

Current model year and previous 5 model years/ 75,000-miles or less

Special Financing

Like-new financing offered on all GM Certified Vehicles. Special Rate Options as low as 1.9 % available

Certified Pre-Owned Lease Term

No

Customer Service Number

(888)833-2438

Additional Benefits

Standard 2 year / 30,000 mile Certified Pre-Owned Maintenance Plan. Includes Oil change, tire rotation, and multi-point vehcile inspection. 3 month free trial of XM Radio and OnStar offered on all GM Certified Vehicles. Courtesy transportation offered for life of warranty.

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